For ages 21+ • Safe entertainment

99bdt Responsible Gaming — Your safety is our priority

99bdt believes that entertainment is enjoyable only when it stays within limits. Use our responsible gaming tools to keep yourself and your loved ones protected.

21+ For ages 21 and above only

What is Responsible Gaming and why does it matter

Online betting and casino games are primarily a form of entertainment. But when gaming goes out of control, it can create financial, mental, and family problems. 99bdt is always committed to giving you a healthy and balanced entertainment experience.

Responsible gaming means playing within your means, recognising harm, and asking for help when needed. At 99bdt you can set deposit limits, take a time-out, and opt for full self-exclusion — all at your convenience.

We believe every player has the right to play in a safe environment. That is why our platform offers multiple protective tools that keep you in control at all times.

Our Protection Tools

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set it cannot be increased within the specified period, which protects you from overspending. The minimum deposit limit starts from ৳100.

Time Limits and Time-Out

Pause your account for a set period — 24 hours, 7 days, or 30 days. You will not be able to log in during the time-out. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel gaming is going out of control, choose full self-exclusion. Your account can be kept closed for 6 months or permanently. Promotional emails will also be stopped during this period.

Gaming History and Reports

You can view your complete betting history and deposit and withdrawal details at any time. Review your spending regularly and make your own informed decisions.

24/7 Support and Guidance

Contact our Bengali-language 24/7 live chat support for any issue. Our team is always ready to guide you on the right path to responsible gaming.

Account Verification and Security

We keep your account secure through SSL encryption and strict verification procedures. Minors are completely prohibited from opening an account — 21+ age is mandatory.

Warning Signs of Problem Gaming

If you notice the following signs in yourself, consider using responsible gaming tools or seeking help. Acknowledging a problem is the first step toward solving it.

  • Repeatedly playing to recover lost money ("chasing losses")
  • Hiding your gaming activity from family or friends
  • Trying to stop playing but being unable to do so
  • Spending money meant for bills or household expenses on betting
  • Feeling restless or stressed when not playing
  • Work, studies, or social life being harmed because of gaming

99bdt's Commitment

We are not just an entertainment platform — we also care about your wellbeing. If you or someone you know is experiencing the signs above, please contact us via live chat or at [email protected].

Protection of Minors

99bdt strictly enforces the 21+ age limit. We follow identity verification procedures to ensure no minor can use this platform. Parents and guardians are advised to keep personal devices and accounts secure.

Ensuring Fair Play

All our games use certified random number generators (RNG). No game outcome is predetermined — every spin and bet is completely fair.

6 Important Tips for Responsible Gaming

01

Set your budget first

Decide how much you will spend in each session before you start. Never exceed your budget, not even in the hope of winning.

02

Track your time

Set a time limit for gaming and stick to it. Avoid long sessions — take breaks, especially after every hour.

03

No betting on impulse

Never bet when you are upset, under pressure, or under the influence of alcohol. Emotionally driven decisions cause the most harm.

04

Do not treat gaming as a source of income

Betting is entertainment, not a way to earn money. Placing more bets in the hope of recovering lost money is the biggest mistake you can make.

05

Let your family know

Talk openly with the people close to you. Secrecy makes problems worse; open conversation leads to solutions.

06

Do not hesitate to ask for help

If you feel you are losing control, contact our 24/7 live chat support. Asking for help is a sign of strength, not weakness.

Help and Contact

Live Chat Support

Bengali-language live chat support is available 7 days a week, 24 hours a day. Talk to us about anything related to responsible gaming.

Contact by Email

To request self-exclusion, a deposit limit, or account closure, email: [email protected] — we will do our best to respond quickly.

Account Security

Keep two-factor verification active on your account and do not share your password with anyone. If you notice any suspicious activity, let us know immediately.

Frequently Asked Questions about Responsible Gaming

After logging into your account settings, go to the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately, but increasing one may take some time to apply. Contact our live chat for any assistance.

Yes, if you request self-exclusion or account closure, the balance in your account can be withdrawn according to our policy. Withdrawal time is 5–30 minutes. Email [email protected] or contact live chat for more details.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term solution — keeping your account inactive for 6 months or permanently. During self-exclusion, no promotional communications are sent to you either.

There is no option to directly close a third party's account, but you can inform our support team about the situation. We will assess the matter confidentially and take the necessary steps. Please write to [email protected] with the details.

No. 99bdt is strictly for people aged 21 and above. Age is verified at the time of registration. If any minor attempts to open an account, it will be closed immediately and any deposited funds will be returned.

Log into your account and go to the "Transaction History" or "Betting History" option to view your complete record. You can also download reports for specific dates. Review these reports regularly to keep track of your spending.

Play responsibly,
enjoy the experience

Alongside entertainment at 99bdt, ensuring your safety is our responsibility. Enjoy cricket betting, slots, or live casino safely.